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8 common problems with the Samsung Galaxy Note 4 and how to fix them
August 15, 2025
The highly-anticipated follow up to the Galaxy Note 3 brought with it the latest and greatest processing package, a gorgeous QHD display, fast charging capabilities, and the myriad of software features that Samsung is known for. That said, the Samsung Galaxy Note 4 is not without its issues. Today, we are going to explore some of these problems that users have been experiencing with their device, as well as providing some potential solutions on how to deal with them.
Disclaimer:Not every user of the Samsung Galaxy Note 4 will face these issues, and it is quite likely that you won’t come across any of the problems listed below.
Problem #1 – Gap between body and screen
“Gapgate” has been a trending topic since the Galaxy Note 4 released, with their being a small gap around the edge of the device. Though this shouldn’t affect the performance of the device, but users might experience minor vibration with parts.
Potential Solution:
Problem #2 – Issues connecting to Wi-Fi
There is almost always complaints regarding Wi-Fi connection when a new smartphone is released. Users of the Galaxy Note 4 have reported trouble connecting, and staying connected to Wi-Fi.
Potential Solutions:
Problem #3 – Problems with lag
Some users have complained of small pauses when they attempt to visit the home screen, load applications, or type on the keyboard. The Galaxy Note 4 can also have trouble during waking up, and general navigation.
Problem #4 – Battery life
Some users have reported that their Galaxy Note 4’s battery life struggles to meet standards, despite the significant size of the battery.
Problem #5 – Dead pixels on the screen
Some users have reported that they begin to notice dead pixels on the Galaxy Note 4’s screen after some time.
Problem #6 – Can’t connect to Bluetooth
Many Galaxy Note 4 users have experienced problems trying to create a connection between car systems and Bluetooth accessories. Sometimes the phone offers limited functionality, or refuses to pair at all.
Problem #7 – Random restarts
Some people have reported suffering from reboots where their phone restarts itself at seemingly random intervals during use.
Problem #8 – “OK Google” function doesn’t work
Some Galaxy Note 4 users have reported problems with getting the “OK Google” function to work. Sometimes, this application works after initial setup, but stops working after a couple of days. In other cases, the “Always on” function does not work as it should.
Here are the guides on how to soft factory reset, hard factory reset, and boot into safe mode on your Galaxy Note 4.
Soft Reset:
Hard Reset:
Boot into Safe Mode:
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