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Problems with the Samsung Galaxy S8 and S8 Plus and how to fix them
June 14, 2025
This roundup of Galaxy S8 and Galaxy S8 Plus problems will be updated regularly. Check back often if you’re running into issues you can’t solve.
TheSamsung Galaxy S8and Galaxy S8 Plus are beautiful looking smartphones with near bezel-less designs, gorgeous Infinite Displays up front, and the solid metal and glass unibody construction that we’ve grown to love over the years.
The Galaxy S8 is a quite a departure from the norm for the company with previous signature elements like the tactile home button and the Samsung logo up front no longer to be seen. The location of the fingerprint scanner will take some getting used to, and features like Bixby aren’t ready for primetime just yet, but there’s no denying that the Samsung Galaxy S8 and its larger sibling are two of the best smartphones out there.
With Samsung having gone through the Galaxy Note 7 fiasco, it’s no surprise that the Galaxy S8 is one of the most scrutinized smartphones ever. Unfortunately, some problems have crept up that users have come across since its launch, but luckily nothing as extreme as it blowing up in your face. We’ve rounded up some of the common problems faced by Samsung Galaxy S8 owners, and offer potential solutions on how to fix them!
Disclaimer: Not every Samsung Galaxy S8 and Galaxy S8 Plus will suffer from these issues, and in fact, it is more likely that you won’t come across any of these problems at all.
Problem #1 — Red tint on the display
Quite a lot of users have found a red tint across the display, and it doesn’t seem to be related to any particular app.
Potential solutions:
Problem #2 — “DQA keeps stopping” error message
This an issue that has been making the rounds since the device launched, with the Device Quality Agent continuously showing an error message, seemingly without reason. This app is designed to monitor how a Wi-Fi connection is used across the device.
Problem #3 — Auto-rotate not working
A few users have found the auto-rotate function to not work on their phones, despite enabling it in Settings.
Problem #4 — Google Launcher not working
TouchWiz isn’t for everyone, so it’s great that users are able to download third-party launchers from the Google Play Store. However, while there aren’t any problems with launchers like Nova, the Google launcher doesn’t work, with the app not showing in the app drawer or home screens.
Problem #5 — Push notifications delayed
Some users have found that notifications aren’t arriving instantaneously as expected. In some cases, they arrive after a significant delay.
Problem #6 — Issues with Android Auto
Some users have come across issues with pairing the device with Android Auto. Even if the device pairs with the car, some apps like Spotify don’t work.
Problem #7 — Connectivity issues
Wi-Fi and Bluetooth issues commonly pop up when you pick up a new smartphone, and the Galaxy S8 is no exception. Both Wi-Fi and Bluetooth issues seem to be particularly prevalent with this device. Keep in mind that there is a specific issue with Wi-Fi that has affected the Korean editions of the device, that Samsung is rolling out an update for.
Wi-Fi issues
Bluetooth issues
Problem #8 — Problems where the only option is to wait for a software update
Some problems haven’t been solved yet, and the only option for now is to wait for an official software fix from Samsung.
Guides — soft reset, hard reset, boot into Safe Mode, wipe cache partition
Soft Reset
Hard Reset
Wipe cache partition
Boot in Safe Mode
So, there you have it for this roundup of some issues Samsung Galaxy S8 owners have come across, and potential solutions to fix them! As you may see, most of these problems are easily fixable by software updates, so while it isn’t great that a flagship device has this many problems, Samsung will certainly be able to address them.
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