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Samsung+ app receives major overhaul, gains Assist and Community features
August 18, 2025
If you happen to own a newer Samsung Galaxy flagship, odds are you’ve stumbled across the Samsung+ application that came pre-installed on your phone. It’s basically a help and assist application that will make sure you’re getting the most out of your Samsung smartphone. Today the app is getting a major update to version 3.0, which will bring a number of useful features to the already helpful app.
In the past, if you had trouble with your Samsung device, you’d be able to video chat with a representative via Samsung+ to help solve your problem. Now Samsung is taking that feature one step further. With the addition of the Samsung Assist feature, you’ll actually be able to share your screen with the rep and let them operate your device to see if they can fix the problem. You’ll need to grant permission to the rep before they take control. This feature will only be available for theGalaxy S7andS7 Edgefor now, while older Galaxy devices will receive the update through carriers in the coming weeks.
In addition, Samsung+ is getting a pretty big visual overhaul that will make the app much easier on the eyes. Separated into three different tabs, the app’s new layout will make features more easily accessible. You’ll now see a big list of tips and tricks on the homepage, as well as a personalized greeting once you open the app.
There are tons of other new improvements and features you’ll want to check out, including the Samsung Community and more. All of those details can be found in the press release attached below. The big version 3.0 update will be available starting today from Google Play. Interested? Follow the link below for more details.
Samsung Ups the Ante on Customer Support with New Version of Samsung+ App
Update Brings New Features including Remote Customer Support Via “Samsung Assist”
NEW YORK CITY, July 01, 2025 – Today, Samsung will release a new and improved version of the Samsung+ app (version 3.0), a one-stop destination for empowering people to get the most from their Samsung products, with additional features to further Samsung’s customer support offerings and deliver a more supported ownership experience.
Key features of Samsung+ 3.0 app include:
Customer Support:
Exclusive Access to Content and Rewards
Availability:
The 3.0 version of Samsung+ app will be available starting today on Google Play.[/press]
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