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T-Mobile paying $17.5 million in fees for 911 outages
August 19, 2025
Having access to 911 calls is of utmost importance to Americans. Being able to make these calls in time can be the difference between life and death, so the FCC takes it very seriously when a carrier has an outage in which calls can’t be routed to the nation’s emergency line.
T-Mobile is making amends by paying $17.5 million USD in fees. In addition, they are taking responsibility and incorporating a compliance program to strengthen their 911 network communications.
T-Mobile’s prevention methods (or lack thereof) were not the single issue in this investigation. Matters worsened upon realizing the carrier hadn’t notified affected 911 call centers in a timely fashion, which is a requisite from the FCC.
That’s a hefty chunk of cash t-Mobile has to fork out, though we don’t know how significant of a fee that would be for a large carrier. Regardless, seeing them improving their systems and keeping 911 accessible is golden. T-Mobile has been doing great improving their services withUncarrier, offering deals no other carrier ever brought to the table. I am not sure I would give up 911 for all that, though.
Did any of you happen to notice these outages last year? It would be interesting to hear your take on this.
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