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The Pixel is a real testament to good software
June 21, 2025
For years now the importance of smartphone software has taken a back seat in the arms race known as the specs war. How often have we lamented a beautiful piece of hardware – take most HUAWEI phones prior to the EMUI 5 update or Xiaomi phones to this date – ‘ruined’ by a bad software experience? But with the firstGoogle Pixel, those poles were reversed, and largely horrible hardware was miraculously saved by superior software.
I know there are plenty of fans of the Pixel hardware out there – our own Joe Hindy is one of them, and we’ve debated the merits of the Pixel’s nuts and bolts at length. And while I’m not straight-up calling the Pixel’s hardware a dumpster fire, I would definitely call it dumpster fire adjacent. Defend the Pixe’s build quality if you will, but you can’t tell me it’s on the same level as theGalaxy S8,LG G6or even theOnePlus 5. But there’s a good reason for why this is so…
Ron Amadeo atArs Technicadid asuperb piece of sleuthingwhen the Pixel was launched to back up his convincing claim that the Google Pixel was simply a gutted HTCmid-ranger. Google’s original hardware partner, HUAWEI, reportedly backed out at the last minute over a branding dispute, resulting in HTCoffering up a sacrifice of one of its children to the Google gods.
I’ve acknowledged elsewhere that what Google achieved in such an incredibly short timeframe was nothing short of a miracle and it should be applauded for the result. But again, that sentiment relates primarily to the software and camera, not the hardware generally (even if the chipset, RAM and so on naturally contribute to the software experience). Then, as now, I find the Pixel – as an object – to be uninspiring and infinitely forgettable.
The Pixel feels cheap, the glass on the front and back scratches incredibly easily, the ‘paint’ rubs off on the edges where it gets the most action and if you ever drop the thing, it fails to even vaguely hide dents and scrapes. If this phone had appeared under HTC’s banner it would’ve been mocked for what it is: a nondescript mid-range chassis that looks and feels like one. But add that Google logo – and again, that software and image processing – and suddenly perspectives change.
The reason I’m bashing the Pixel’s lackluster hardware and undoubtedly inciting rage in Pixel fans, is to point out the redemptive power of software. We rarely see a phone’s hardware dominated by its software these days and when we do, it’s usually in the reverse direction mentioned above.
But the Pixel software is so fluid, so enjoyable, so clean, that it makes me forget there’s a cheap HTCshell around it. I don’t even care what chipset is in the thing or how much RAM it has, that’s how good Android is on it. With softwarethatgood Google had no need to get into a specs pissing contest with the likes of Samsung, LG and others, and the Pixel experience is in no way diminished by the lack of it.
While I know several folks have had issues with the Android O developer previews, my Pixel has been remarkably stable with no noticeable battery drain. I’ve bounced around this year between the cream of the flagship crop, and yet I keep coming back to the worst piece of hardware in my drawer. Because of the software.
This is exciting for several reasons:
With every Android phone I’ve had over the years, I’ve suffered slow down, lag, stutters, crashes and worse. But on the Pixel, even running developer previews, I’ve enjoyed a more stable and polished software experience than I have on many previous stable builds. I can’t wait to putAndroid 8.0on my phone on Monday. Even if that phone is still the Pixel.
When thePixel 2drops later this year, I’ll be among the first to pick one up. I can’t wait to see the improvements Google will have made to the already outstanding Pixel camera processing. I’ll be psyched to see what new Pixel-only exclusives might make it to the handset, where barely a year ago I, like most Nexus fans, wasn’t too happy about missing out on new features. That it’ll be running stable Android 8.0 out of the box only makes it more enticing.
That is the redemptive power of software at work. I haven’t been this excited for a new device, primarily because of its software, in a long time. If ever. Perhaps because I dislike the current Pixels’ hardware so much I’m basically guaranteed a better hardware experience in its successor. But if my distaste for the original Pixel has taught me anything, it’s that hardware, at least to me, doesn’t matter as much as software anymore.
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